Welcome to your helpdesk ticket system. Here you can submit new support tickets, track the status of your existing requests, and stay up to date with system notifications and maintenance updates — all in one place.
Follow these steps to contact our IT Help Desk.
Find the Submit a request link in the top navigation bar of this Help Center and click it. This will take you to the support form.
Go to the formWe recommend adding the same email address to all the tickets you create so you can view all your open tickets in a single view.
Write a short, clear subject that describes your issue. Good examples:
In the Description field, include as much detail as possible so the IT team can help you faster:
Depending on your request type, you may see additional fields such as Priority, Category, or Affected device. Fill these in to help the team route your ticket to the right person.
Click Submit. You will immediately receive a confirmation email with your ticket number. You can track your request anytime by clicking Requests in the top right corner of this page.